Accessing NCC Assistlive portal
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Overview
This process will take you through the steps on How to access NCC Assist Live Tickets
Affected Systems
All Windows Operating Systems
Remediation
1. Open the following Hyperlink in your web browser : https://soc.nccgroup.com/login
2. Login in with provided credentials
![](https://eucattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjcwMzIwNzY3OTIsImRvbWFpbiI6InJlc3RvcmUuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9._vOiafCF_a2jazpxio-AfxaHAA-YSG9Hl45QwXT2bcs)
3. Review open tickets by selecting the option "view tickets" from the support tickets dropdown menu.
![](https://eucattachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjcwMzIwNzY5NzQsImRvbWFpbiI6InJlc3RvcmUuZnJlc2hzZXJ2aWNlLmNvbSIsInR5cGUiOjF9.evRPoCcDTIWVyEmaKT0pnB5VUqxyFsfkvG_LGDMIW90)
Note: The search can be used to locate any tickets that matches specific criteria such as a ticket ID