Forcepoint basic administration
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Overview
This process will take you through the steps on How to manage Forcepoint Cloud Security Gateway
Affected Systems
All Windows Operating Systems
Remediation
1. Open the following Hyperlink in your web browser :https://admin.forcepoint.net/login/login_form.mhtml to open the Forcepoint Administration Console
2. Login in with Domain credentials in the SSO field
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3. Open "Reporting > Transaction Viewer" to view user activity such as denied/allow websites as well as DLP activities such file upload and download audit
Note: A custom query will have to be created to extract data required
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4. Select "Account > End Users" to view user accounts for username, Group membership
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Note: The change to a user's AD group membership will take approximately 12 Hours to take affect. A manual sync can be performed by the IT Infrastructure team if urgent.
Standard user accounts are placed in the "SG-UK-Forcepoint-GenUsers" or "GLS-UK-Forcepoint-GenUsers" security group dependent on domain.
Standard user accounts that require access to Personal Media are placed in the "SG-UK-Forcepoint-Allow-PersonalStorage" or "GLS-UK-Forcepoint-Allow-PersonalStorage" security group dependent on domain.
Standard user accounts that require access to Social Media are placed in the "SG-UK-Forcepoint-Allow-SocialMedia" or "GLS-UK-Forcepoint-Allow-SocialMedia" security group dependent on domain.
user accounts that require access to disabling proxy are placed in the "SG-UK-Forcepoint-Bypass Proxy" or "GLS-UK-Forcepoint-Bypass Proxy" security group dependent on domain.
Standard or Admin user accounts that require access to Downloads are placed in the "SG-UK-Forcepoint-AllowDownloads" or "GLS-UK-Forcepoint-AllowDownloads" security group dependent on domain.
5. Select "Web> Custom Categories " to view the list of Whitelisted or Blacklisted Categories and add Exceptions
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6. Select a "Web > Bypass Settings>Proxy Bypass" to add domain names or IP's to the list of exceptions
Note: In the case of an SSL verification error, the bypass has to be applied to "Web > Bypass Settings > SSL"
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Note: Exceptions can take up to 30 Minutes to take apply